Project Management Methodology for Robotic Process Automation Implementation

Robotic process automation (RPA) is an emerging and disruptive automation technology. However, a proper project management methodology for the implementation of this automation technology has not yet been developed. Therefore, this research will first identify the phases of a robotic process automation implementation project. Secondly, elements from existing project management methodologies will be analysed, to see if they are applicable for the implementation of robotic process automation. Thirdly, the success factors and action principles of the implementation of robotic process automation will be analysed. These findings from the literature form the foundation of the design of a methodology for RPA implementation. The designed methodology is validated by means of a case study.