University of Twente Student Theses


The visualization of efficiency and performance with the use of dashboards

Pol, S.J.B. van der (2022) The visualization of efficiency and performance with the use of dashboards.

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Abstract:Currently, Peddler is not as aware as they like to be about their performance in the logistics department. To summarize, they want more insights into delivery efficiency and performance of their operating regions, stores and riders. This research puts the focus on the visualization of Peddler’s, request which is done with the use of multiple dashboards. In order to sufficiently develop the dashboards, a systematic literature review was carried out. Here multiple ways of analyzing data were discovered, which helped to correctly prepare the data before it was imported into the tool. In addition, multiple interviews were conducted to obtain the right knowledge about the company, which helped to determine suitable and necessary KPIs. After this was done, five different dashboards which, each of their own focus and factors, were created. These dashboards were then analyzed, resulting in helpful advice based on the discovered insights.
Item Type:Essay (Bachelor)
Peddler, Amsterdam, The Netherlands
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:01 general works
Programme:Industrial Engineering and Management BSc (56994)
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