What are the benefits of using robotic assistance in job interviews as reported by HR professionals

HR professionals are always looking for new ways to improve hiring processes and find the best candidates while reducing biases and inefficiencies in traditional methods. This study investigates the benefits of using robotic tools in job interviews, focusing on their potential to provide objective and efficient evaluations. Despite the growing interest in robotic tools, evidence on their impact is limited. Using the Technology Acceptance Model (TAM), this research gathers insights from HR professionals directly involved in recruitment. Initially, there was skepticism about robotic tools, but after demonstrations, many recognized their potential, especially for positions with lower responsibility. Key themes include the importance of maintaining a human element in interviews, particularly for higher-ranked positions, and the ability of robots to minimize biases and support decision-making.