An Identification and Illustration of the Social TMX and Task TMX Processes

In this study, a new perspective on the TMX process is provided by arguing that the process of TMX may be classified into two types of TMX: social TMX and task TMX. The aim of this study is to provide an understanding about how the processes of social TMX and task TMX contribute to the functioning of (new) teams, in the context of an organizational change process. Results from a qualitative case study indicate that there are several important categories which together comprise the processes of social TMX and task TMX. Furthermore, the results reveal that these two processes are interrelated so that one may directly facilitate the other. Furthermore, an illustration is provided on how the processes of social TMX and task TMX contribute to the formation and functioning of a new team. Finally, theoretical and practical contributions, study limitations, and suggestions for future research are discussed