Monitoring the execution of the invoice process of Sensata by designing a tracking tool

Sensata’s projects are co-financed by customers and should be invoiced in different stages of the project which are stated in the contract. Contracts like this are built up for staggered payments. In this contract the activities and the milestones are discussed. Typical moments when payment is done are when milestones are achieved by Sensata and Sensata can show the customer that they have to pay for the related agreement. Main revenue sources are sometimes hard to track in terms of status of the project. The process of coming to the eventual invoicing moments for these sources tends not to work properly all the time. Employees do not always know when to invoice and whose responsibility it is to give updates about the status of the project towards reaching the next stage of the project. This leads to departments and employees being left out and employees missing invoicing moments. In this current situation, there is no way to monitor the execution of the described process. The goal of this research is to monitor the execution of the invoice process of the NRE and the CUF of Sensata.