Algorithms changing jobs: the role of the HR professional
Heide, R. van der (2021)
The rising use of algorithmic decision-making within organizations increasingly affects different aspects of a job. This leads to the fact that job design is affected. In this study, we explore how the role of the HR-professional changes given the indirect influence of algorithmic decision-making on job design. Consequently, we explore how the tasks and responsibilities, competences and value creation changes of HR-professionals. In order to find out how the role of the HR-professional changes, we used an exploratory research using secondary data analyses and expert interviews. Based on the analyses of WOB proposes, multiple other documents, and interviews with 17 experts, we found the following: due to the influence of algorithms on job design, the role of the HRprofessional is expected to shift towards a strategic role. Especially, the role of the HRprofessional is envisioned to shift to a strategic role where HR-professionals focus on the department- and organizational level and where data becomes increasingly important. Particularly, to lack of storing data and using data for advising stops the HR-professional from shifting to the strategic role.
Van der Heide_MA_BA.pdf