An Interactive Installation for the MuseumFabriek in Enschede

This report discusses the findings and conclusions derived from the research conducted to design an interactive installation that keeps visitors engaged at the MuseumFabriek. The study addresses various sub-questions related to design aspects, suitable installation, content, recommendation system design, the impact of recommendations on visitor experience, and a revised design iteration. The research emphasizes the importance of understanding the target audience and highlights the importance of enabling visitors to explore freely, a collaborative multi-user design, ensuring user-friendly and various other practical requirements. For the content, 22 interviews were analyzed and categorized into four groups relevant to the firework disaster: housing, businesses, stories, and help. These categories, along with a timeline, are used in the installation to present the content cohesively. Additionally, a non-personalized recommender system is implemented to enhance content connectivity and tested in an A/B test. However, due to limited data, the impact of this recommendation system on visitor experience couldn't be conclusively determined. Based on the testing results and literature, a revised iteration of the installation is proposed. Improvements are made to the attention-grabbing aspects, the videos, especially their length, as well as enhancing glanceability to increase user engagement.