How Organizations Institutionalize Corporate Digital Responsibility in their Culture and the Influence on Employees’ Digital Responsible Behavior

As of late, digital transformation is becoming more apparent in all facets of work and life. Despite the benefits that powerful technologies bring, the need to recognize potential unwanted consequences arises. Corporate Digital Responsibility is proposed to ensure social, ethical, and ecological accountability when utilizing digital technologies. However, the concept is still in the early stages of conceptualization and there is a lack of how this is perceived and implemented by individuals. This research conducted a multiple-case study with semi-structured interviews with nine employees and five (C-level) managers from five organizations where CDR is incorporated. Thereby, it contributed to the conceptualization of CDR by uncovering the drivers of CDR and five strategies of institutional work, leading to the institutionalization of CDR throughout the organization. Furthermore, this research gained insights into the impact of CDR on employees’ digital responsible behavior. Lastly, this paper provides practical implications for organizations and developed avenues for future.