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Prompt Engineering : Addressing Socioeconomic Bias in LLM-Based Insurance Prescreening

Tulbure, Mihai (2025) Prompt Engineering : Addressing Socioeconomic Bias in LLM-Based Insurance Prescreening.

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Abstract:Large Language Models (LLMs) are a type of artificial intelligence (AI) that is able to manipulate, generate and understand human language in multiple applications such as tech and banking. Despite their exponential capabilities, bias can still be present, specifically the socioeconomic bias. However, it is still difficult to assess full transparency due to the complexity of the model, such as ChatGPT. An empirical study is conducted to explore ChatGPT outputs during the prescreening of insurance applications. This research contributes to the scientific understanding of how prompt engineering can be utilized to mitigate socioeconomic bias and prevent discriminatory outcomes in financial services.
Item Type:Essay (Bachelor)
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:54 computer science
Programme:Business & IT BSc (56066)
Link to this item:https://purl.utwente.nl/essays/107626
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