University of Twente Student Theses


The lifecycle process model for cloud governance

He, Yu (2011) The lifecycle process model for cloud governance.

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Abstract:The concept of cloud computing has gained much attention in recent years. Cloud computing enables organizations to scale and change their services easily. However, the new business model drives client organizations to reevaluate their current processes and structure for the control. Cloud governance is a new concept established to cope with the control issues regarding the cloud services and to ensure that organizations can realize their business value in a more flexible way through cloud. Since cloud adoption is in the early stage, our model proposes a lifecycle approach to enable organizations to implement their governance incrementally. This thesis starts from comparison of literatures on SOA governance and Cloud governance, from which five governance areas are derived. The model follows a lifecycle approach and each phrase focuses on a different part of cloud governance. The whole process model is triggered by the process of defining goal for cloud computing. The arrows in our high-level process indicate some causality relationship between the phrases but they do not imply the chronological order. Each process is accompanied with method suggestions and deliverables to make it executable. The highlighted processes indicate that there are some differences between SOA and cloud in those processes. Besides some variations with respect to types of cloud are discussed, however, due to the time limitation the discussions are kept in a higher level. To increase the practical relevance of this model, a series of interviews covering IaaS, PaaS, and SaaS service have been conducted to show the current state of cloud governance in practice. It turns out that most of the organizations concentrate on contract management. Organizational structure and processes are not yet transformed in most of organizations. From the result of the interviews, we find out that our model basically includes the important parts on cloud governance. In accordance with the interview results, four new processes have been added into our model and one process method has been revised.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Information Technology MSc (60025)
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