Ad-hoc context-driven changes in a business process management system

Smid, Wietse (2014) Ad-hoc context-driven changes in a business process management system.

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Abstract:Business Process Management Systems are used to keep track of business processes and the participation of (among others) employees in them. At the same time, smartphones are more prevalent in our daily lives than ever, bringing with them lots of knowledge about their context. This available contextual information can be used to automatically change business processes to suit the context of their users better. To achieve this, ad-hoc changes to a business process can be defined in terms of change primitives and adaptation patterns. These changes are enacted through decisions made by a complex event processor, based on the contextual information sent by the employee’s devices. We design a software architecture that allows for these ad-hoc changes to be applied to the process instances in a Business Process Management System. We then use this architecture to develop a proof of concept implementation, and wevalidate this proof of concept through the application of typical examples of ad-hoc changes. We conclude that our proposed architecture is suitable for the design of a BPMS that supports the application of ad-hoc changes based on contextual information. This information may be delivered for various sources and mobile devices of end users are a suitable source of information. However, more research is needed for validation on a full scale.
Item Type:Essay (Master)
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:54 computer science
Programme:Computer Science MSc (60300)
Link to this item:http://purl.utwente.nl/essays/66249
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