The Impact of New Features on Perceived Usefulness, Perceived Ease of Use, Motivation and Satisfaction on a Discussion Forum in a Learning Management System.

Kyei Baffour, M. (2017) The Impact of New Features on Perceived Usefulness, Perceived Ease of Use, Motivation and Satisfaction on a Discussion Forum in a Learning Management System.

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Abstract:Universities use Learning Management Systems with tools such as discussion forums, chats and emails to supplement education for students. Of these tools, discussions forums provide the closest to face-to-face interactions as existing in the regular school. Despite these advancements, many people still feel lonely, less motivated and satisfied with online education leading to an increase in attrition. Existing research only compare motivation, satisfaction and the effectiveness of online education with that of the regular school. These comparisons seem to suggest minor differences between the effectiveness of online education and regular school but reveal vast disparity in motivation and satisfaction. This paper considers if the introduction of a Knowledge Steward and Knowledge Steward Notification features in a discussion forum could affect perceived usefulness, perceived ease of use, motivation (Challenge, Interest, Probability of Success and Anxiety) and satisfaction positively. The study applied a one-way Analysis of Variance to compare means between groups to ascertain the Perceived Usefulness, Perceived Ease of Use, motivation and satisfaction levels of the control condition, a condition with a Knowledge Steward feature and another condition with the Knowledge Steward and Knowledge Steward Notification features. The outcome showed no significant differences in the conditions.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:70 social sciences in general, 81 education, teaching
Programme:Educational Science and Technology MSc (60023)
Link to this item:http://purl.utwente.nl/essays/73166
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