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Developing a measurement item to assess the Smartness of Cities across the world

Huijts, Joep W. (2020) Developing a measurement item to assess the Smartness of Cities across the world.

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Abstract:The global trend of increasing urbanization creates many challenges to cities around the world today. To address them, cities turn to the smart city concept, but the process to become smarter is complicated. City smartness measurement items that assess the smartness of cities or urban smartness (US), support this process. Many exist in the current body of knowledge, but their applicability is limited. The goal of this study is to design such an artifact that can be applied to cities globally: the Global Urban Smartness Model (GUSM). Based on a review four contributions were created: (1) US assessment frameworks were identified and synthesized into the Global US Framework; (2) the GUSM Development Methodology and (3) the GUSM Design Principles, both modified from maturity model research. They were used to develop (4) GUSM. GUSM is demonstrated for two cities and is evaluated using expert opinion interviews. The study describes findings which provide guidelines on US assessment measurement item development and use. GUSM is designed to use a standardized assessment process, while its assessment criteria can be flexibly adapted and is applicable to cities globally. The artifact of this study is the initial step to developing a truly globally valid measurement item. The global trend of increasing urbanization creates many challenges to cities around the world today. To address them, cities turn to the smart city concept, but the process to become smarter is complicated. City smartness measurement items that assess the smartness of cities or urban smartness (US), support this process. Many exist in the current body of knowledge, but their applicability is limited. The goal of this study is to design such an artifact that can be applied to cities globally: the Global Urban Smartness Model (GUSM). Based on a review four contributions were created: (1) US assessment frameworks were identified and synthesized into the Global US Framework; (2) the GUSM Development Methodology and (3) the GUSM Design Principles, both modified from maturity model research. They were used to develop (4) GUSM. GUSM is demonstrated for two cities and is evaluated using expert opinion interviews. The study describes findings which provide guidelines on US assessment measurement item development and use. GUSM is designed to use a standardized assessment process, while its assessment criteria can be flexibly adapted and is applicable to cities globally. The artifact of this study is the initial step to developing a truly globally valid measurement item.
Item Type:Essay (Master)
Clients:
Thales Nederland B.V., Hengelo, Netherlands
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:50 technical science in general, 88 social and public administration
Programme:Business Information Technology MSc (60025)
Link to this item:http://purl.utwente.nl/essays/82593
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